Privacy Policy

Privacy statement

Ideas Test respects your privacy and personal data. 

Ideas Test is a Creative People and Places project delivered by Ideas Test CIO, No: 1190098.

We store and handle your information in compliance with the terms of the General Data Protection Regulation (GDPR). 

To contact us with any queries about your data and our privacy policy, contact us using the details below:

  • Post: Ideas Test, Dragon Community Hub, Room 5, 5a New Road Avenue, Chatham, Kent, ME4 6BB
  • Phone:  01634 477371
  • E-mail: contact@ideastest.co.uk

Whose information do we collect?

We collect personal information about the following categories of people:

  • People who make enquiries about Ideas Test
  • Those who come to Ideas Test events
  • Those who take part in our projects/programme
  • Subscribers to our e-News
  • Our supporters
  • People who make donations to Ideas Test
  • Media and press details
  • Other stakeholders

 

What type of information do we collect?

Depending on your involvement with Ideas Test we may collect the following information.

  • Your name, date of birth/age, gender identity, ethnicity, faith, or information that indicates your socio-economic status
  • Your postal address, email address, phone number
  • Access requirements
  • Medical information
  • Occupation and professional activities
  • Current interests and preferences
  • Record of donations or payments
  • Attendance at events

Payment for tickets and regular donations are managed through a third party. Bank account details are retained only for the purposes of processing direct debits.

We only collect this information when there is a legitimate reason for doing so.

 

How do we collect the information?

Information is collected under the following circumstances:

  • Taking part in or applying to an Ideas Test event, project or programme
  • Booking tickets online, in person or over the phone
  • Subscribing to Ideas Test’s e-News/Mailing List
  • Providing information on our event data postcards or surveys
  • Taking part in a competition on social media
  • Through personal contact with an Ideas Test member or staff, or freelance producer representing us.
  • From publicly available sources

When you provide contact details you will be asked if you would like to receive further information from Ideas Test. 

You will also be offered the opportunity to opt-out every time we communicate with you. If you have an online account, you can also log in at any time and update your preferences.

We use cookies on our website to allow us to see how our website is used and to improve our services to you. None of this information identifies you personally. For more information see below.

 

Why do we collect the information?

Most of the personal information we process is provided to us directly by you. We use it for one or more of the following reasons:

  • To provide information to our funders and partners about audiences/participants of our programmes projects and events
  • To improve our work and what we do.
  • To provide and manage services, such as attendance at free and paid events
  • To manage contact with, and provide information to, our supporters
  • To communicate news about Ideas Test
  • To communicate news about projects, programmes and events at Ideas Test
  • To issue invitations to Ideas Test events
  • To administer donations, including Gift Aid
  • To identify potential donors and sources of funding for, amongst other activities, our projects, programmes and events, core funding, and any capital projects.
  • Provide an appropriate support, environment or schedule for those taking part in our programmes, projects and events.
  • Respond to emergency situations appropriately for participants in our programmes, projects and audiences at our events and their families

We sometimes use tools to assist us with providing targeted information to our stakeholders, such as communications about specific programmes, projects and events. We may occasionally use profiling services provided by trusted third party organisations for the same purpose

We also gather information from publicly available third party resources, e.g. directories, charity registers, to assist us with identifying stakeholders who might be approached for financial support.

 

Under the terms of the GDPR the lawful bases for processing personal information are:

  • we need it to fulfil a contract (e.g. ticket purchase);
  • we need it to pursue our legitimate interests including by communicating with current and potential supporters; 
  • you have given your consent for us to do so

 

Who collects the information?

Information is collected by Ideas Test, the data controller. 

It may be shared between Ideas Test team members in order for us to undertake a range of communications activities, both electronically, in print and through other channels.

Only where you explicitly consent for us to do so we will share your information with third parties which will usually be our funders of specific programmes.

 

How long do we hold the information?

Information is retained for as long as needed for the purpose for which it is required.

This is covered by our Data Retention Schedule. 

For example:

  • A person who took part in one of our projects would have their data stored by us from the date of their last project session plus 2 years.

This document be uploaded to our website in the near future. If you wish to see our Data Retention Schedule in the meantime, please contact us using the email mentioned above with the subject line ‘Data Retention Schedule’.

 

Where your information is stored

Your information is stored on secure, password protected databases and networks. 

Access to the information is given only to staff with the appropriate authorisation. 

Data is held mainly in the United Kingdom with some on servers within the European Union.

Your information is kept for as long as it’s needed and for the purpose for which it is required.

We will then review, archive or destroy your information in accordance with our Data Retention Schedule.

 

Ideas Test website and use of cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. 

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of our website.

We use Google Analytics to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site.

Click here for an overview of privacy at Google. 

You can opt out of being tracked by Google Analytics across all websites visiting the Google site.

 

Photography & Film

Ideas Test uses photography and film during our activities to promote our work, build new audiences and report to funders. These may be used on our website, social media channels, in press releases and in written reports to funders. 

Public events being photographed/filmed will be clearly signposted to make the people aware. They can request to not be photographed/filmed. 

For projects and programmes we will ask you to complete a Media Permissions Form when you sign up.

 

Your data protection rights

Under data protection law, you have rights including:

  • Your right of access – You have the right to ask us for copies of your personal information.
  • Your right to rectification – You have the right to ask us to change personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
  • Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
  • Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
  • Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

 

You will not be required to pay any charge for exercising your rights. 

If you make a request, we have one month to respond to you.

 

If you wish to make a request, please contact us by;

  • Email: contact@ideastest.co.uk
  • Post: Ideas Test, Dragon Community Hub, Room 5, 5a New Road Avenue, Chatham, Kent, ME4 6BB

 

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us via;

  • Email: contact@ideastest.co.uk
  • Post: Ideas Test, Dragon Community Hub, Room 5, 5a New Road Avenue, Chatham, Kent, ME4 6BB

 

You can also complain to the ICO if you are unhappy with how we have used your data.

  • The ICO’s address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
  • Helpline number: 0303 123 1113
  • ICO website: https://www.ico.org.uk

 

This privacy policy is active as of September 17th 2021.