Information for our Communities – LGBTQ+

Information for our Communities - LGBTQ+ Support
Click banner for more information on Lesbian, Gay, Bisexual, Transgender, Queer, and Non-Binary advice and support


This is for LGBT+ confidential support. There is a phone number, email service and online chat. The Volunteers all identify as LGBT+.

Phone: 0300 330 0630
Open 10:00-22:00 every day

Email: messages answered within 7 hours



Helps gender-diverse kids, young people and their families.

Speak to a trained member of the Mermaid’s team.

Call: 0808 801 0400
Monday – Friday; 9am – 9pm

Any voicemails will be responded to as soon as possible when received.
If there no-one available to talk and your situation is urgent, please email


Stonewall Information Centre 

 FREEPHONE 0800 050 2020

Currently operating a voicemail-only function on their phone lines.

Please leave a message, including details of the best time to call you back, and they will do their best to get back to you within three working days.

You can also email them on 

Stonewall also has a list of organisations that can provide support and help.